Refund policy

1. Returns & Refunds (UK Consumer Rights)

Under the Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving your items.

To be eligible for a return:

• Items must be unused and in original condition

• Clothing must be unworn and unwashed

• Physical music must be unopened (unless faulty)

Exclusions:

• Sale or clearance items (unless faulty)

• Custom or limited-edition items where stated

Refunds will be issued to the original payment method within 14 days of receiving the returned item.

You are responsible for return shipping costs unless the item is faulty.

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2. Faulty or Incorrect Items

If your item is faulty or incorrect:

• Contact us within 7 days of delivery

• Provide your order number and photos where possible

We will offer a replacement or full refund, including return postage where applicable.